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THE TEAMFULLY MODEL

Extraordinary teams
don’t have to be
extraordinary friends.

PEOPLE. RELATIONSHIPS. BEHAVIOURS. PURPOSE.

Great teams aren’t necessarily built on friendship. They’re built on the ability of people to bring their capabilities, contribute meaningfully, work effectively together and establish the relationships needed to pursue a shared purpose.

THREE COMPLEMENTARY LENSES

People together.
A purpose worth pursuing.

The relationships we have. The capabilities and contributions we bring. The behaviours and values that guide our collective effort.

Explore each lens below. These are complementary ways of understanding teams, rather than a fixed pathway or a formula for success.

CompetenceContributionCollaborationConnectionExtraordinaryteams
01 / OUR RELATIONSHIPS

Different relationships.
Different depths.
No universal destination.

We don’t relate to everyone in the same way. Relationships can deepen, weaken or change as circumstances change. There is no requirement to become an Advocate.

02 / HOW WE FUNCTION

Four dimensions of
collective effectiveness.

High-performing teams depend on how people apply their capabilities, contribute to shared work, coordinate their efforts and establish the relational conditions needed to function together.

03 / WHAT ALIGNS US

We don’t have to be alike.
We need to know what
we’re standing for.

MAP makes alignment explicit. Principles underpin and guide Approach. Approach supports the pursuit of Mission. Mission provides purpose and direction.

MMISSIONOur purpose.

What are we fundamentally pursuing, and why does it matter? Mission is not simply a collection of performance goals.

AAPPROACHOur behaviours.

How will we behave in pursuit of our mission? What will people actually see us doing, especially when circumstances become difficult?

PPRINCIPLESOur values.

What values underpin and guide our behaviours? What are we prepared to do—and unwilling to do—in pursuit of our mission?

A CONVERSATION WORTH HAVING

Impressive results. At what cost?

A team has an ambitious purpose. Its members are highly competent and make strong contributions. But its behaviours undermine its stated values.

Is this a high-performing team—or simply a team producing impressive results?

Consider what you would examine: the results, the way they were achieved, the effects on people, and whether those behaviours can be sustained. A compelling Mission does not justify every possible Approach. A successful outcome does not automatically demonstrate sound Principles.

THE MODEL IN THE REAL WORLD

Extraordinary performance.
Complicated relationships.

♪
FLEETWOOD MAC / RUMOURS

The album that shouldn’t have worked.

Recorded amid relationship breakdowns within the band, Rumours was released in 1977 and won the Grammy for Album of the Year. Exceptional musical capability and creative collaboration coexisted with serious personal tensions.

This illustrates a possibility, not proof that conflict caused success or that the working environment was healthy.

Does extraordinary collective performance require extraordinary personal relationships?

Fleetwood Mac at the Grammys ↗

◎
CHICAGO BULLS / 1995–1998

From rivals to teammates.

Dennis Rodman joined Michael Jordan and Scottie Pippen in Chicago in 1995 after a fierce playing rivalry. His rebounding and defensive capabilities complemented their contributions. The Bulls won three consecutive NBA championships from 1996 to 1998.

Their example invites us to consider professional trust and coordination without assigning a private relationship category to any player.

What does it take to become effective Allies?

Explore the Teamfully article →

FROM UNDERSTANDING TO ACTION

Bringing the Four Cs to Life

Understanding what makes teams work is one thing. Creating the experiences that help people work better together is another.

The Teamfully Experience Library translates Connection, Collaboration, Competence and Contribution into practical, facilitated experiences.

Some help people understand one another. Others explore how teams coordinate, recognise capabilities, contribute and respond under pressure.

Each experience is designed to encourage reflection, conversation and meaningful behavioural change.

The goal isn't to make everyone closer. It's to help people develop the relationships and ways of working their team needs.

Explore the Experience Library ↓

These activities prompt reflection and behavioural practice. They are not validated psychological interventions. Participation and personal disclosure are always optional.

The Teamfully Experience Library

Explore by dimension. Categories describe the intended focus, rather than measured effects.

14 experiences

Original illustration of varied dishes and recipe cards around a shared table
Original Teamfully illustration

SIGNATURE EXPERIENCE

Breaking Bread

Every meal has a story. Every person has one too.

Primary: Connection
Also explores: Contribution

45–90 minutes

Some of our most meaningful memories are connected to food.

A family recipe. A childhood favourite. A meal shared during an important celebration. A dish that reminds us of someone we love.

Breaking Bread brings teammates together through the stories behind those meals, creating opportunities to understand the people they work alongside in a different way.

Discover the Experience

The stories we share. The people we become.

Food is rarely just food.

It can represent family, culture, belonging, tradition, celebration, loss and memory.

For many people, a particular meal carries a story that says something meaningful about who they are and where they come from.

Breaking Bread invites team members to share those stories.

Participants bring a meal, dish, recipe or food-related memory that has personal significance.

They explain its story, the people associated with it and why it matters.

For smaller teams, individuals can contribute their own dishes or stories.

For larger teams, participants can work in groups of approximately four to prepare or present a shared meal, before sharing their stories with the wider team.

The experience is not a cooking competition.

It's an opportunity to discover something about the people behind the roles, positions and responsibilities.

What participants explore

  • The stories and experiences that have shaped their lives.
  • The people, places and traditions that matter to them.
  • The similarities and differences within their team.
  • The value of listening and genuine curiosity.
  • How personal understanding can influence everyday relationships.

The Teamfully insight

Sometimes we learn more about someone over a shared meal than we do after months of working alongside them.

Research foundation

The experience draws on research concerning interpersonal self-disclosure, responsiveness, social connection and shared social experiences.

Sharing a meal does not automatically create trust, friendship or improved team performance.

Inclusion and participation

Participation and personal disclosure must remain voluntary.

Offer alternatives such as sharing a photograph, recipe or story without bringing food.

Account for allergies, dietary restrictions, cultural considerations, food safety and accessibility.

Do not assume that everyone has positive family memories associated with food.

Possible takeaway

Teamfully Storybook — a voluntary collection of food photographs, recipes and short personal stories that a team can choose to create after the experience, with contributors’ consent.

Original illustration of reflection cards and a handwritten if–then commitment
Original Teamfully illustration

SIGNATURE EXPERIENCE

Virtues & Vices

What brings out your best—and what brings out your worst?

Primary: Connection
Also explores: Collaboration, Contribution

20–25 minutes

Connect with your virtues. Discover the virtues within your vices.

Recognise what brings out your best and less helpful behaviours, reconnect with the strength or principle that might sit beneath them, and redirect it into a more constructive response.

Develop an If–Then Signature: a specific behavioural commitment for responding differently when a familiar challenge arises.

Discover the Experience

Connect with your virtues. Discover the virtues within your vices.

We all have qualities that help us contribute, connect and perform at our best.

But sometimes those same qualities can become unhelpful when they're taken too far, expressed poorly or applied in the wrong circumstances.

  • Determination can become rigidity.
  • High standards can become excessive criticism.
  • Loyalty can become an unwillingness to challenge someone.
  • Empathy can become avoidance of difficult conversations.

Virtues & Vices helps participants recognise the circumstances that bring out their best and less helpful behaviours—and explore whether a valuable underlying strength or principle might be expressed in an unhelpful way.

The experience has three stages.

  1. 1. Recognise

    What brings out my best? What brings out my worst?

  2. 2. Reconnect

    What strength, value or positive intention might sit beneath an unhelpful behaviour?

  3. 3. Redirect

    How can I express that virtue more constructively?

Participants develop an If–Then Signature: a specific behavioural commitment for responding differently when a familiar challenge arises.

If this happens, then I will do this.

The aim isn't to excuse harmful behaviour, label people or suggest that every vice conceals a virtue.

It's to develop greater self-awareness, constructive self-regulation and mutual understanding.

The Teamfully insight

Sometimes the quality we most value in ourselves is the same quality we need to learn to express differently.

Research foundation

This experience draws on principles of self-regulation, implementation intentions and interpersonal understanding.

Implementation intentions, particularly the work of Peter Gollwitzer, provide a research foundation for linking anticipated situations with specific intended responses.

This particular Teamfully activity has not been independently validated or established to improve team performance.

Participation and support

Reflection and sharing are voluntary. Participants can pass, keep their reflections private and choose how much to share. Focus on behaviours and circumstances rather than judging or labelling people.

Possible takeaway

Teamfully If–Then Signature Card — a personal commitment linking a recognised situation with a constructive response.

The Invisible Tattoo

Primary: Connection

The stories we carry.

Suggested duration: 15–25 minutes.

Discover the Experience

The stories we carry.

Participants choose a word, phrase or symbol representing something meaningful in their life.

They write or draw it on their arm using a skin-safe washable marker, or on a card if preferred.

Examples:

Stronger Together.

For Mum.

Still Here.

Keep Going.

Home.

Participants may voluntarily explain the meaning behind their choice.

The purpose is to create opportunities for understanding, empathy and connection.

Cultural sensitivity:

Some Pacific tattoo traditions carry deep cultural, ancestral and spiritual significance. Do not imitate sacred or culturally specific tattoo designs or present this exercise as an authentic Pacific tattoo ceremony.

Use the broader idea of personal symbols and meaningful stories.

Personal disclosure and photographs must be optional and consent-based.

Suggested duration: 15–25 minutes.

60-Second Connection

Primary: Connection

What can we discover in one minute?

Suggested duration: 8–12 minutes.

Discover the Experience

What can we discover in one minute?

Participants pair with someone they don't know particularly well.

They have 60 seconds to learn something about the other person.

The facilitator then explores:

What questions did we ask?

Did we seek similarities?

Did we ask meaningful follow-up questions?

Did we listen carefully?

What helped us understand the other person?

The exercise can be repeated with a deliberate focus on curiosity and listening.

Suggested duration: 8–12 minutes.

9-Minute Mastery

Primary: Connection

Nine minutes. Three levels of conversation.

Suggested duration: 12–18 minutes including reflection.

Discover the Experience

Nine minutes. Three levels of conversation.

Participants work in pairs through three progressively more reflective rounds.

ROUND 1 — DISCOVER

What's something outside this team that you really enjoy?

What's something people tend to assume about you that isn't quite right?

What's something you wish you had more time for?

ROUND 2 — UNDERSTAND

Who has positively influenced the person you've become?

What's something you've worked hard for that others might not recognise?

When do you feel most like yourself?

ROUND 3 — CONNECT

What helps you feel supported when things become difficult?

What's something you'd like teammates to better understand about you?

What's one thing you'd like to improve, and how could others support you?

Each round lasts three minutes.

Participants can pass on any question.

This activity is informed by research on reciprocal self-disclosure and interpersonal closeness, but it is not the original validated Aron procedure.

Suggested duration: 12–18 minutes including reflection.

The Invisible Playbook

Primary: Collaboration

Participants undertake a shared challenge in which each member holds different information.

Discover the Experience

Participants undertake a shared challenge in which each member holds different information.

Success requires communication, coordination and integration of contributions.

Focus on what people share, assume, clarify and adapt.

Perspective Swap

Primary: Collaboration

Participants explore the same team problem from different roles or perspectives.

Discover the Experience

Participants explore the same team problem from different roles or perspectives.

They identify how differing information, responsibilities and priorities influence decisions.

Solve It Together

Primary: Collaboration

Small groups work through a realistic team challenge with changing constraints.

Discover the Experience

Small groups work through a realistic team challenge with changing constraints.

Focus on coordination, adaptation and collective decision-making.

The Expertise Exchange

Primary: Competence

Identify and teach a practical capability to a teammate. Ask what helped the learning and where that capability could support the team.

Discover the Experience

Identify and teach a practical capability to a teammate. Ask what helped the learning and where that capability could support the team.

Strengths in Action

Primary: Competence

Choose a real team task. Identify the capabilities it requires, put them to use and reflect on what the team still needs to develop.

Discover the Experience

Choose a real team task. Identify the capabilities it requires, put them to use and reflect on what the team still needs to develop.

Learn from the Edge

Primary: Competence

Explore a task just beyond current capability with appropriate support. Reflect on feedback, adaptation and the next learning step.

Discover the Experience

Explore a task just beyond current capability with appropriate support. Reflect on feedback, adaptation and the next learning step.

The Unseen Difference

Primary: Contribution

Notice a useful contribution that often goes unseen. Explain specifically how it helps the shared work.

Discover the Experience

Notice a useful contribution that often goes unseen. Explain specifically how it helps the shared work.

Role Reversal

Primary: Contribution

Explore another role’s responsibilities and contribution. Ask what support would help that person contribute effectively.

Discover the Experience

Explore another role’s responsibilities and contribution. Ask what support would help that person contribute effectively.

Leave a Legacy

Primary: Contribution

Choose one useful contribution that will benefit the team beyond today. Agree on a small action and follow through.

Discover the Experience

Choose one useful contribution that will benefit the team beyond today. Agree on a small action and follow through.

The Teamfully Model is a developing, evidence-informed framework. It is not presented as scientifically validated or as a predictor of team performance.

Bring the model to your team ↗